Training Application

Training, personal development and coaching. The organizational change towards
responsible business demands, specific sustainability know-how and skills gained through
experience in CSR projects is achieved through dedicated sustainability and CSR trainings.

Our training curricula is a portal to information, case related expertise, practical insights, best
practices, tools and guidelines for professionals and companies engaged in driving the
organisational change towards responsible businesses committed to managing their impacts
on stakeholders, environment and the communities in which they operate.

Objectives


All our training responds to a set of general objectives in terms of knowledge and skills transfer.

Knowledge

• Understand CSR and sustainability concepts.
• Understand the benefits of responsible business conduct.
• Learn about best practice, tools and trends in CSR and sustainability.
• Explore the dimensions of business ethics over the value chain.
• Understand the value of stakeholder engagement and corporate communication in CSR.
• Plan, develop and implement CSR strategies, and initiatives that are aligned with corporate
values and support business development.
• Learn about means to assess in a meaningful way the impact of CSR programs.
• Create CSR measuring and reporting system based on international standards.

Skills


• Perform gap analysis and assessment of current CSR practices development.
• Support the corporate change towards responsible business through management buy in, staff
and management engagement.
• Map and analyse stakeholders and plan appropriate engagement measures.
• Define meaningful key performance indicators and monitor the progress and effectiveness
of CSR initiatives.
• Create professional and comprehensive CSR Reports.

Methodology


We design our CSR trainings in the framework of the ISO 26000 CSR standard. The training
development methodology we use is a systematic approach to the instruction process which
ensures that our trainings are effective and hands-on, with a balanced distribution between
theoretical concepts and mind sets and their practical application to the actual economic and
social environment. The delivery method is a dynamic mix of presentations, case studies,
group exercises and debates, with the aim to keep the audience focused with an alert and
enthusiastic spirit.

Who should attend


We recommend our curricula to professionals who are planning to or are already involved in
implementing CSR initiatives and are keen on enhancing their CSR competence.
Our courses are also suitable for managers who want to pursue new career opportunities in
organizations committed to sustainable business, are interested in improving their knowledge
in sustainability management or are required to fulfil regulatory requirements or reporting.

Curricula


CSR Basics – A two day course introducing participants to the emerging CSR agenda.
The training outlines the essential topics framing a social responsible business approach:

• The emergence of social responsible concept.
• Raising the bar: from IFC performance standards, to Equator Principles and ISO26000
CSR standard.
• The social responsible organization.
• Managing CSR opportunities and risks.
• Stakeholder engagement.
• CSR communication and reporting.

CSR Expert – A two day program developing practical CSR leadership skills and introducing
tools to help organizations drive the corporate change towards the sustainable business.
Topics include:

• System based approach to CSR.
• Gap analysis and benchmarking.
• Stakeholder engagement.
• Ensuring management buy in and staff awareness for CSR.
• Human resources – the vehicle for CSR internalization.
• Setting KPI’s for assessing the impact of CSR programs.
• CSR reporting and communication.

CSR Focus – A series of one or two day courses detailing specific CSR tools or practices and
building expertise in particular areas of CSR.

• Social responsibility strategies and corporate governance.
• Gap analysis and benchmarking.
• Stakeholder engagement.
• Non- financial risk assessment and management.
• Developing and implementing CSR programs.
• Measuring and monitoring the impact of CSR programs.
• Community investment.
• Responsible human resources practices:
• CSR and HR management.
• The internal dimension of CSR.
• CSR reporting and communication.

We also offer a series of one day courses designed to support the implementation of social
responsible business models and ensure the engagement of staff in driving the CSR efforts.
Such staff development courses, tailored to reflect the particularities of each businesses
context, would include:

CSR challenges of company’s industry: risks and benchmarking

• CSR challenges of company’s industry: risks and benchmarking
• Company’s CSR strategy, policies and programs
• Company’s drivers for CSR
• Analysis of company’s stakeholders
• Specific work place and human resources practices for CSR
• Corporate reporting and internal communication


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